Legal Notices - HGF Limited
Information under the Provision of Services Regulations 2009
Business Name: HGF Limited
Legal Status: HGF Limited is a limited company incorporated under the Companies Act 2006 in England and Wales.
Contact details and Registered Office: 1 City Walk , Leeds, LS11 9DX T: +44 (0) 113 233 0100 F: +44 (0) 113 233 0101
Regulation: HGF Limited is regulated by the Intellectual Property Regulation Board (IPREG). Details of the professional rules by which we are bound can be found on IPREG's website: www.ipreg.org.uk/information/code_conduct.php.
As European patent attorneys, HGF Limited is regulated by the Institute of Professional Representatives before the European Patent Office (epi). Details of their professional rules can be found on the epi's website which references a collection of decisions including all the regulations concerning the Institute and its members. The epi Code of Conduct is in Section 4.2 of the referenced document:
Complaints: Patent and Trade Mark Attorneys
Complaints regarding our service can be raised with our Professional Standards partner, Mark Lunt. We have a complaints handling policy and a procedure to handle complaints when they arise. This is published on our website at www.hgf.com/HGF Policy in Handling Complaints.pdf.
Clients dissatisfied with the way in which we deal with complaints have further options:
In the case of a complaint that relates to our standard of service, you can also contact the Legal Ombudsman (once you have completed our internal process and remain unsatisfied):
- in writing at PO Box 15870, Birmingham B30 9EB; or
- by telephone on 0300 555 0333; or
- via their website at www.legalombudsman.org.uk; or
- by e-mail at email@example.com.
In the case of a complaint that relates to our professional competence or handling of a matter, you can contact the Intellectual Property Regulation Board or in some cases the European Patent Institute.
Any complaint to IPREG must usually be made within 12 months of the date of the professional misconduct alleged, or your discovery of it. Further information is available from IPREG but you should have completed our internal process first. You can contact IPREG:
- in writing at 5th Floor, The Outer Temple 222-225 Strand London WC2R 1BA; or
- by telephone on 020 7353 4373; or
- via their website at www.ipreg.org.uk; or
- by e-mail to firstname.lastname@example.org.
Terms of Business: A copy of our Terms of Business is available on the website here
A list of the Members of HGF Limited is posted in the entrance of each office including the office in Leeds identified above.
Further information on our people and their professional qualifications can be found here
Professional Liability Insurance: our insurance coverage extends to acts and omissions wherever they occur in the world. Our insurer is Pamia Limited, whose address is 90 Fenchurch Street, London, EC3M 4ST
VAT: our UK VAT registration number is GB 189 0834 69.
The materials provided on this website are for general information purposes only and are not legal advice. HGF Limited does not accept any liability for any loss or harm arising from your reliance on this general information. You must seek appropriate advice from your own lawyers and other advisers.